You are here

Customer Benefits

Customer benefits you will experience when doing business with Stadium Auto Service:

  1. 100% Satisfaction

    Our goal is to make you happy. We want you to feel that you received top value from our services. We ask for your feedback after every job and immediately deal with any concerns.

  2. Straight Forward Advice

    Our philosophy here at Stadium Auto Service is “treat people the way you want to be treated”. Our Service Advisors will always give you straight forward advice about your vehicle. We’ll take the time to give you the information you need & ask you the questions we need… and together make the best decisions for your vehicle & your situation.

  3. “Personalized” Maintenance Schedules

    For us, it’s not just about the vehicle, it’s about the customer’s needs first, then their vehicle. We call it “Personalized” auto repair service because we take the time to understand your driving habits, your specific vehicle’s needs and your expectations of the vehicle. Then we work with you to create a maintenance plan that meets those needs.

  4. 24 month/24,000 mile warranty

    We believe in our quality & stand behind it with the best warranty in Ann Arbor. (*on most parts & labor, see store for details) No hassle, no quibble guarantee. If it's not right, we will fix it. Problems rarely happen but, when they do, it’s our opportunity to prove we mean what we say… We want 100% satisfaction. For more details about our auto repair guarantee.

  5. NAPA Nationwide Warranty

    We also have the 12 month/12,000 mile NAPA AutoCare Nationwide Peace of Mind Warranty. It's a written warranty that is honored at more than 12,000 locations nationwide - more than any other automotive repair brand. So, no matter where your travels take you across the States, if you ever experience a problem with a covered repair, you can count on a NAPA AutoCare Center being nearby.

    NAPA Warranty Benefits

    -Included FREE with qualifying* repair or service work.
    -Covers parts and labor on qualifying repairs and services for 12 months/12,000 miles.
    -Honored nationwide by thousands of NAPA AutoCare Centers, so you're protected even when you travel.
    -More about NAPA national warranty.

  6. Early Bird Check-in / Night Owl Drop-Off

    Need to drop off your vehicle outside our operating hours? No problem with our key drop box. Print and complete the early bird drop off form at home, park your vehicle at our shop, leave the form in your vehicle, and place your keys in our key drop box. Please note: blank forms are also available beside the key drop box.

  7. Convenient Local Shuttle Service

    We’ll do our best to make car care convenient for you. Just let us know you’ll need a ride when making your appointment & we’ll get you were you need to go.

Overall Rating / 143 Total Testimonials

4.9 Out of
5 Stars

Stadium Auto Service

5.0 out of 5 stars
- August 24, 2017

I called Stadium automotive when my car would not start. They were able to get me in right away and give me a ride to work. My Volkswagon Jetta's battery was over 6 years old and no longer able to hold a charge. They were able to check for other possible problems text me at work promptly and get my OK for the battery replacement. They gave me an option of two different batteries so I had a choice to opt for a lower cost quality product. The customer service is exceptional. I will use Stadium Automotive again without hesitation.


5.0 out of 5 stars
- July 27, 2017

Very good experience. Transparent and thoughtful communication. If I need auto service in Ann Arbor in the future i will certainly return.


5.0 out of 5 stars
- July 10, 2017

Excellent service on my VW Jetta. Transportation to work and back is a huge convenience. Thank you.


5.0 out of 5 stars
- July 9, 2017

Awesome service. Very fast and friendly, no bizarre upcharges, and some cool old cars sitting around to chat about. :)


5.0 out of 5 stars
- July 6, 2017

Thank you for taking great care of my daughters car! She is a student in AA, very far away from home and from our regular mechanic. Its nice to know that you guys are there for her - you treat her with respect and honesty. That is priceless to us!


Sort Reviews by: Date or Rating

I Have A Question

Our service specialist will reply as soon as possible (usually within one business day).

If you would like a faster reply please phone us at (734) 369-6787

Leave this form field blank. It is used to block SPAM robots.
(If you're a human, don't change the following field)
Your first name.